Shipping policy

Patriot Ridge Outfitters — Shipping Policy

Last updated: July 2026

Patriot Ridge Outfitters (“we”, “us”, “our”) ships all products through trusted print‑on‑demand production partners and major carriers. Because each item is made‑to‑order, shipping times may vary slightly depending on production speed and carrier performance.


1. Order Processing Time

All orders are processed within 1–3 business days.

Once your order is submitted:

  • It enters production with our print partner

  • Production typically takes 1–4 business days

  • You will receive a shipping confirmation email with tracking once the order ships

Orders are not processed on weekends or holidays.


2. Shipping Times

Domestic Shipping (United States)

Standard Shipping: 3–7 business days Express Shipping (if selected): 1–3 business days

Shipping times begin after production is complete.


International Shipping

International shipping is available to select countries.

Standard International Shipping: 7–21 business days Delivery times vary based on customs, local carriers, and regional delays.

Customers are responsible for any customs fees, import taxes, or duties.


3. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Destination

  • Carrier rates

  • Product type

  • Quantity

Typical apparel shipping rates:

  • First item: $4.99

  • Each additional item: $2.00

International rates vary by region.


4. Tracking Your Order

Once your order ships, you will receive:

  • A shipping confirmation email

  • A tracking number

  • A link to track your package in real time

Tracking may take 24–48 hours to update after the carrier receives the package.


5. Lost, Delayed, or Stolen Packages

If your package is lost or significantly delayed:

  • Contact us at support@patriotridgeoutfitters.com

  • We will assist in filing a claim with the carrier

  • After confirmation, we will send a replacement

We are not responsible for packages marked “Delivered” by the carrier but missing from the delivery location. Please check with neighbors, your mailbox, or your local post office.


6. Incorrect Address

Customers are responsible for entering the correct shipping address at checkout.

If an incorrect address is provided:

  • Contact us immediately

  • If the order has not entered production, we can update the address

  • If production or shipping has begun, we cannot change the address

We are not responsible for orders shipped to incorrectly entered addresses.


7. Production & Fulfillment

All products are made‑to‑order through Printify and its network of production partners.

This ensures:

  • Fresh prints

  • High‑quality apparel

  • Reduced waste

  • Faster fulfillment based on your location

Production partners may vary depending on product type and shipping destination.


8. Shipping Restrictions

We do not ship to:

  • Countries restricted by U.S. trade regulations

  • PO Boxes for certain carriers

  • Military APO/FPO addresses (depending on product type)


9. Contact Information

For shipping questions or support, contact us at:

support@patriotridgeoutfitters.com